EndPointScan > Installing EndPointScan...

To use EndPointScan, the GFI EndPointScan ActiveX control must first be installed on your computer.

  Please wait while the ActiveX control is being installed...

EndPointScan > Installation Error

We were unable to install the scanner!

Please follow the troubleshooting instructions below and then click Retry Installation to try to install the scanner again.

Troubleshooting steps

Make sure you're logged on to your PC as an Administrator!

Internet Explorer may have temporarily blocked the installation of the ActiveX control for the scanner

To fix:
Check to see if a yellow bar similar to the one below appears at the top of your Web browser window.



If so, click the yellow bar and select Install ActiveX Control...



Make sure you choose to install the ActiveX control for the scanner

To fix:
When you choose to install the scanner, a dialog box like the one below will appear and ask if you want to install this ActiveX control. Be sure to click Install.